Question 1

Check in and check out times?

Accepted Answer

Check-in is at 3:00 PM and check out is at 10:00 AM.

Question 2

Do you offer late check in?

Accepted Answer

Yes, please call our office 954-428-1000 for our late check-in procedures.

Question 3

What are your front desk hours?

Accepted Answer

Our front desk hours are Monday - Saturday: 9:00 AM - 5:00 PM, Sunday: Closed.

Question 4

What is your advance deposit requirement?

Accepted Answer

The full amount of your stay plus tax is due at time of booking.

Question 5

What is your smoking policy?

Accepted Answer

Property and units are non-smoking: Strictly Enforced. We kindly ask that you use the ashtrays located at the North and South gates of our parking lot.

Question 6

What is your pet policy?

Accepted Answer

Only service animals are permitted on this property.

Question 7

What is your parking policy?

Accepted Answer

We offer complimentary parking for registered guests. One space will be provided for every one-bedroom apartment. We offer two spaces for our two-bedroom apartment.

All unregistered guests visiting a registered guest MUST check-in at the office to receive a daily parking pass. Spaces are limited and are granted only if our resort is not at full-capacity. All unregistered vehicles will be towed by Westway Towing at the owners expense.

FAQ

Resort Policies and General Questions